UPDATE: Owners were extremely courteous after this review and gave me a call and for the most part solved my problem. | Went for a single stripped lug nut removal... Staff was extremely friendly and courteous and was on time to get me in. The techs worked quickly and got the job done cleanly. HOWEVER, i was charged $97 for this job.(Diagnostic Fee) Looking around, this job could have been done for $20-30. While I feel i would return again, make sure that you inquire about pricing before you get a small job done. I will be happy to change this review if I am contacted.